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Eastern Docks · Berth 38/39

QEII Cruise Terminal, Southampton: postcode, dock gate and transfers

Cruise ship alongside the terminal on embarkation morning
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The QEII Cruise Terminal is at Berth 38/39 in the Eastern Docks. Put SO14 3GG in the satnav and use Dock Gate 4. Private transfers from Heathrow start at £148 per car, and from central London at £176.

Satnav postcode

SO14 3GG

Then follow the port signs for Berth 38/39.

Entrance

Dock Gate 4

Eastern Docks.

Berth

38/39

Shown on your e-ticket as the berth or terminal.

Usually used by

Cunard

Cunard and P&O Cruises.

Where the QEII Cruise Terminal is

The QEII Cruise Terminal is at the far end of the Eastern Docks. You go in through Dock Gate 4, the same entrance as the Ocean Cruise Terminal, then carry on through the dock estate. Allow a few extra minutes after Dock Gate 4, because the terminal sits at the far end of the Eastern Docks.

Ocean Cruise Terminal shares the same dock gate, so check the terminal name on your e-ticket as well as the gate.

Terminal allocations change from sailing to sailing. Always go by the terminal and dock gate printed on your cruise documents, and follow the port signs once you are near the docks.

Fixed fares to the QEII Cruise Terminal

RouteSaloon (up to 4)MPV (up to 6)Road distanceTypical drive
Heathrow£148£16366 milesabout 75–95 minutes
Gatwick£193£20890 milesabout 1 hour 45 minutes to 2 hours 15 minutes
Central London£176£19181 milesaround 2 hours

One-way fares per vehicle, luggage included, from our booking engine. The same fare applies in either direction. A return booked together is charged at 1.8 times the single fare. Weekday rush hours, Friday, weekend mornings and Christmas dates carry a surcharge, which the booking page shows before you pay.

Price your transfer Or call +44 20 8888 9988.

Which cruise lines sail from QEII Cruise Terminal?

It is most often used by Cunard and P&O Cruises. Lines do move between terminals, especially on busy days when several ships are in, so the terminal on your ticket is the one that counts.

Transfer guides by cruise line: P&O Cruises, Cunard, MSC, Royal Caribbean, Princess and Celebrity.

Drop-off, luggage and parking

Your driver takes you through Dock Gate 4 to the terminal drop-off, where porters take the large cases and tag them for the ship. You keep your hand luggage, passports and any medication with you.

If you drive yourself, parking here is CPS valet parking for P&O Cruises and Cunard passengers. Our Southampton cruise parking guide compares the prices with the cost of a transfer.

Arrive at the check-in time on your e-ticket rather than early, because terminals stagger arrivals to keep queues short. See what time to arrive and the embarkation day guide.

Going home from the QEII Cruise Terminal

On disembarkation day your driver tracks the ship and waits at the terminal pick-up area, so you are not paying for a car while the port clears the ship. Most people are in the car between 08:00 and 10:15, depending on their luggage tag.

Return guides: Southampton cruise terminal to Heathrow, to Gatwick and to London.

QEII Terminal in the colder months: dark mornings and an open quay

QEII Terminal is at Berth 38/39, the far end of the Eastern Docks, and shares Dock Gate 4 with Ocean Terminal. The last stretch of the drive passes Ocean before reaching QEII, which catches out first-time visitors in the dark. On a wet November or December morning the quayside here is open to the wind coming off the water, one more reason to be dropped at the door rather than walking from a car park with your cases.

For collections, the timetable is set by the sea rather than the clock. Arrivals at the Eastern Docks are usually tied up by about 06:00, yet a storm can push a berth time back by hours. Your driver checks the ship's position before leaving and adjusts, and if you have a flight to catch, the same tracking applies to the airport end of the journey.

  • Drivers know to pass Ocean Terminal and carry on to the far end of the docks
  • A heated car waiting instead of an outdoor taxi queue
  • Flight and ship tracking on the same booking
  • A fixed fare agreed in advance, with all luggage included

Flying out after a winter cruise, or any other time of year? Our Southampton to Gatwick executive transfer runs whether or not you have a ship to meet.

Questions

What is the postcode for the QEII Cruise Terminal?

Use SO14 3GG and follow the signs for Berth 38/39. Check the postcode printed on your cruise e-ticket, as allocations can change.

Which dock gate is the QEII Cruise Terminal?

Dock Gate 4, in the Eastern Docks.

Which cruise lines use the QEII Cruise Terminal?

It is most often used by Cunard and P&O Cruises. Your e-ticket confirms the terminal for your sailing.

How much is a transfer from Heathrow to the QEII Cruise Terminal?

From £148 one way for a saloon (up to 4 people), per vehicle with luggage included. From central London it is from £176, and from Gatwick from £193.

Where do I park at the QEII Cruise Terminal?

Parking here is CPS valet parking for P&O Cruises and Cunard passengers. Off-site park and ride operators are cheaper but add a shuttle.

Can you collect us from QEII Terminal after a winter or repositioning cruise?

Yes. We collect from QEII through the winter, including after festive sailings and repositioning voyages. Let us know the ship, the date and where you are heading, and the driver will come through Dock Gate 4 to the terminal itself. The fare is fixed per vehicle and includes all of your luggage.

If our ship and our flight are both affected by winter weather, how do you coordinate?

We track both. If the ship berths late, the pickup moves back; if the airline changes your departure, we recheck the drive time and adjust again. Tell us your flight number when you book so we can watch it, and we will contact you if the combined changes start to look tight.

Parking at the QEII Terminal

Driving yourself? Compare the port car parks, valet services and off-site options for the QEII Terminal in our Southampton cruise terminal parking guide, with current prices by terminal. For a door-to-ship car instead, see every area we cover.

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